Employment opportunities

Guest Services Representative

Position Title

Guest Services Representative

Position Type

Part-Time, Hourly/Non-Exempt; Seasonal

Reports To

Guest Services Supervisor

Primary Function

Welcome Garden guests and efficiently conduct ticket and other sales transactions on a cash register as requested.

  • Conduct ticket sales and other transactions at the Guest Services counter.
  • Have command of up-to-date knowledge of Cleveland Botanical Garden events, programs, and services.
  • Perform error free end of day reconciliation for all sales transactions.
  • Assist visitors with request for information in person and over the phone.
  • Assist with the greeting of school groups and group tours as they arrive.
  • Other duties as requested.
  • Ability to work flexible schedule on as needed basis.
  • Strong customer service skills.
  • Ability to interact effectively and courteously with Garden staff, volunteers, and visitors.
  • Excellent cash handling skills.
  • Ability to learn or possess strong understanding of ticketing point of sales (POS) software.
To Apply

To apply, please forward resume, cover letter and references to:
Human Resource Manager
Cleveland Botanical Garden
11030 East Boulevard
Cleveland, OH  44106

Email: HR@cbgarden.org
No phone calls, please.